VILLA VIEW ("the Property") considers the protection of your personal information our highest priority and handles it appropriately based on the following policy.
1. Personal Information Collected
The Property may collect the following information in connection with reservations and check-in procedures:
・ Name (full name in romanized form)
・ Nationality and date of birth
・ Address, phone number, email
・ Passport information (for non-Japanese guests)
・ Credit card information (during payment only)
・ Stay history and inquiry content
2. Purpose of Use
We use collected personal information for the following purposes:
・ Accepting, confirming, and canceling accommodation reservations
・ Check-in / check-out procedures
・ Providing accommodation services and facility management
・ Creating and maintaining guest registers as required by Japanese hotel business law
・ Responding to customer inquiries
・ Sending booking confirmation and stay information emails
・ Notifying about official deals and campaigns (only if you opt in)
3. Disclosure to Third Parties
We will not disclose personal information to third parties except in the following cases:
・ With your consent
・ When required by law (hotel business law, police inquiries, etc.)
・ To necessary service providers, such as our reservation system (Beds24) and the contractor that develops and operates our reservation and property management system
4. Security Management
We implement appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.
5. Disclosure, Correction, and Deletion
Upon request from the individual concerned, we will respond promptly and reasonably to requests for disclosure, correction, or deletion of personal information.
6. Use of Cookies
Our website may use cookies to improve services. You can disable them through your browser settings.
7. Contact
For inquiries regarding the handling of personal information, please contact:
VILLA VIEW
1663-9 Tsukishiro, Nanjo, Okinawa 901-1407, Japan
Phone: +81 98-894-2474
Email: info.serena.breeze@gmail.com
Established: April 1, 2026
Last updated: August 8, 2026